Guest Relations Transformation
Is your Guest Relations Team Order Takers or Revenue Generators?
Your medi spa reception team holds a very important position in the medi spa! Implementing the content of this 3-hour training program will transform this department into a revenue hub!
What You'll Gain
- Enhanced guest experience
- Elevated call to reservation ratio
- Increased treatment and retail sales revenue
- Improved medi spa image
- A boost to everyone’s income within the medi spa and spa
Learn How To
- Effectively position the guest relations department
- Define the goals and responsibilities
- Implement steps to maximize performance
- Implement effective call management techniques
- Maximize sales during check-in and check-out
- Utilize scripts and strategies to generate more sales
What You'll Receive
1. 3-hour webinar and Audio2. PowerPoint presentation
$299.00