Guest Relations Transformation

Is your Guest Relations Team Order Takers or Revenue Generators?

Your medi spa reception team holds a very important position in the medi spa! Implementing the content of this 3-hour training program will transform this department into a revenue hub!

What You'll Gain
  1. Enhanced guest experience
  2. Elevated call to reservation ratio
  3. Increased treatment and retail sales revenue
  4. Improved medi spa image
  5. A boost to everyone’s income within the medi spa and spa

    Learn How To
    1. Effectively position the guest relations department
    2. Define the goals and responsibilities
    3. Implement steps to maximize performance
    4. Implement effective call management techniques
    5. Maximize sales during check-in and check-out
    6. Utilize scripts and strategies to generate more sales

      What You'll Receive
        1. 3-hour webinar and audio presentation
        2. PowerPoint presentation


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